What are my rights on returning faulty goods without a receipt?

Returns & Refunds If you change your mind, you can return your B&Q purchase to us, in it's original condition, within 45 days - just bring your receipt, order confirmation or sales invoice with you. Find out more about our returns and refunds policy below.

Returning MAC items without a receipt?

Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘ distance selling ’. You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel.
Returns & Refunds If you change your mind, you can return your B&Q purchase to us, in it's original condition, within 45 days - just bring your receipt, order confirmation or sales invoice with you. Find out more about our returns and refunds policy below.
Returns & Refunds If you change your mind, you can return your B&Q purchase to us, in it's original condition, within 45 days - just bring your receipt, order confirmation or sales invoice with you. Find out more about our returns and refunds policy below.
Aug 28,  · “You can only return goods with a receipt.” Yes and no. You usually only need proof of purchase when goods are faulty; so a bank statement or other proof can take the place of a receipt.
All this assumes you’re just returning an item because you don’t want it anymore. If the item is defective, there are actually laws in place to protect you from faulty goods. These laws vary from state to state and country to country, so you’ll have to look up the laws for your specific area.
Shoppers should arm themselves with knowledge of their consumer rights.

You don't have to have a receipt to get your money back on faulty goods. However, you will need some form of proof if the shop tries to claim you didn't get the shoes from them. Without the receipt it may be difficult to prove absolutely but a credit card statement showing the transaction would help.

It depends entirely on the store's return policy and the fact that many items have to be returned directly to the manufacturer and the store doesn't get involved anyway. A credit card receipt is useless as it only shows you shopped there that day. If the store won't help you, contact the manufacturer. Without a receipt, you have no proof that those goods were purchased at the store.

Any hoop the store wishes to make you jump through in return for money they can. You can also contact the manufacturer. If that does not work, file a complaint with the consumer protection bureau in your state. It will be in the Attorney General's office. None You don't have the "right" to return it. But the store has the right to accept it, it is all up to their policies. Related Questions When returning faulty goods what is the law?

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• Stores often try the "no refund or return without a receipt" line. No store has to change or refund an item simply because the owner does not like the colour. No store has to change or refund an item simply because the owner does not like the colour. If your goods are faulty and you don't have the receipt, you still have the right to a repair, refund or replacement as under the Consumer Rights Act. You just need to show proof of payment, such as a bank statement with the transaction on it. You don't have to have a receipt to get your money back on faulty goods. However, you will need some form of proof if the shop tries to claim you didn't get the shoes from them. Without the receipt it may be difficult to prove absolutely but a credit card statement showing the transaction would help.